CAPA World Aviation Outlook Summit 2018: True, fast and profitable innovation
The digital economy has transformed consumer expectations around the way they research, purchase and experience the airline product. As a result airlines need to work hard to differentiate their product offering and deliver a personalised and seamless experience for customers throughout the entire travel process.
A digital outlook panel discussion, entitled “True, fast and profitable innovation – Speeding up the transformation of the industry”, will look at how airlines are now looking at themselves more as digital companies rather than just transportation companies enabling passengers to get from A to B. There is now a greater inclination for experimentation, and many airlines (and other sectors) are leaning on creative technology start ups to find solutions for their technology, operations and customer service problems.
Bluebox’s CEO, Kevin Clark, will be joining the panel discussing how this is creating interfaces between large aviation organisations and the growing global travel technology scene.
CAPA’s World Aviation Outlook Summit: industry experts assessing the outlook
The latest decade has been one of relative stability for the aviation industry, but the tide has almost certainly now turned, and it is certainly not for the better. A rise in fuel costs, increased global trade restrictions, political uncertainty and the potential for excess capacity have been among the biggest influencing factors from the past 18 months. But, what can we expect for the year ahead? What are the risks and opportunities in 2019?
CAPA – Centre for Aviation will once again attempt to address those questions with its World Aviation Outlook Summit, which has more than nine hours of agenda content designed to provide a market outlook for 2019 and review the commercial and operational pillars that will drive global airline strategic decision-making.
This year, the CAPA World Aviation Outlook Summit, held in conjunction with the CAPA World Aviation Awards for Excellence Gala Dinner, will be hosted in Berlin by Berlin Airports, and will welcome a diverse array of airline leaders. It will take place at the Grand Hyatt Berlin on 27/28-Nov-2018.